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Context Help

If you get lost inside our web hosting Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up window will appear. It offers thorough info about all the actions that you can carry out on the page in question. Each pop-up menu shows up on the same page so that you can swiftly return to your work.

Video Tutorials

We have a huge array of educational videos demonstrating how to work with our Control Panel. They're shot for those of you who would like to see how things are getting done rather than only reading articles. In this way, everyone can quickly become familiar with our Control Panel by simply watching our step-by-step video tutorials.

F.A.Q.

If you can't discover the answer you searching for, take a gaze at our comprehensive FAQ database, which covers questions asked by actual people and provides real solutions. We frequently "revamp" our Frequently Asked Questions database with new articles in order to cover all the innovations and new additions to our platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can touch base with our great team of customer service technicians available 24/7 and eager to help you with any problem. Each support ticket you send will be responded to in less than 60 minutes (the average support ticket response time is only twenty minutes), so you will never have to wait a long time to receive an answer to your question.

Contact Sales:

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 215859

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com